Shipping Methods.
Digital products, such as Editor Membership, Voice Library for download, Digital Album, will be automatically sent to your email address within 24 hours of purchase.
- Orders for physical products are typically processed within 3 business days of being placed.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking information once your order has shipped.
- We offer the following shipping methods for physical products:
- Standard: 7-14 days.
- Express: 3-7 days.
- Delivery times may vary depending on your location and other factors beyond our control.
- Shipping rates are calculated based on the weight of your order and your shipping destination.
- You can view the shipping cost for your order before you check out.
- We offer free shipping on orders over $30.
- We ship to the following countries: Taiwan, China, Japan.
- International shipping rates and delivery times vary depending on the destination country.
- Please note that the standard order processing time does not apply to international orders.
- Customers are responsible for any customs duties, taxes, or other fees that may be imposed by their country.
- You can track your order for physical products using the tracking number provided in your shipping confirmation email.
- If you have any questions about your order, please contact us at [email protected].
- We are not responsible for shipping delays caused by factors beyond our control, such as weather events, natural disasters, or carrier delays.
- If your order is delayed, we will notify you as soon as possible.
- Please ensure that your shipping address is correct before placing your order.
- If you need to change your shipping address after your order has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that the address can be changed once the order has shipped.
- If your package is lost or damaged in transit, please contact us immediately.
- We will work with the carrier to resolve the issue and ensure that you receive your order.